Field operatives, whether in maintenance, security or service departments, face unique challenges on a daily basis. For some, mastery of the written language can be an obstacle, limiting their ability to document their activities quickly and accurately.
The human factor is the fundamental value of this new evolution in the manufacturing industry, complementing the Industry 4.0 concept which is essentially dedicated to digitizing processes, digitizing workshops and harnessing Artificial Intelligence to increase productivity and efficiency.
We tend to use more and more Apps, for our personal or professional activities. Digitalization of processes in many industries have brought additional administrative and cognitive loads for workers.